Meet the Team


Born and raised in Long Beach, California Michelle’s career launched in 2000 at her Aunt’s Real Estate and Mortgage Brokerage. Beginning as a mortgage loan processor turned loan officer she then became a Realtor® for the venture capital funded tech startup ZipRealty in Phoenix in the early days of the internet search for any and everything (remember AskJeeves?!)

During the recession she was on a nationally recognized short sale team, later an award winning individual salesperson at HomeSmart. As expected in her purposeful pursuit of growing better and stronger in practice and in performance, Michelle & her team TheHouseOfEmme have been based at North&Co. since 2016.

Michelle’s excitement for the technical facets of her trade is exemplified by the additional skills and knowledge she possesses as a Continuing Education Instructor, certified by the Department Of Real Estate and her role as Managing Broker for North&Co.

For Michelle, every day at TheHouseOfEmme is a deliberate exercise in prioritizing the values of deep understanding, relationship and enthusiasm while delivering a holistic, confident and educational experience to clientele, peers and affiliates. Michelle is proud to live and work in the bustling community, otherwise known as the #sheaborhood, of North 32nd Street in North Phoenix with her 3 kids & dog Jack.


Having grown up in London and New York in her early years Tiffany and her family settled in Arizona where she graduated from Arcadia High School.

It was in Phoenix that Tiffany began a career in the medical industry as a medical and ophthalmic assistant, where she developed her unique and warm style of supporting individuals and leading teams in environments that require a blend of genuine caring and precise communication.

Tiffany’s cool, calm collected demeanor in managing customer-centric care while carefully supporting skilled professionals lead her to achieve a highly coveted position in the field as the Center Director for an Ophthalmology Ambulatory Surgery Center. After many successful years in Ophthalmology, Tiffany was ready to bring the skill-set she had honed so well to something new.

With many close friends with long-standing practices in the Real E, industry encouraging her to “give it a shot,” she made the change in 2016. In the same year that Tiffany earned her real estate license, she joined Russ Lyon Sotheby’s Int. Realty where she sold homes as an individual producer for a year.

With some time under her belt and a broader awareness of all the possible options for a career in Real Estate, it wasn’t long before she knew that her most natural state of success is in orchestrating exceptional results for clients and professionals, behind the scenes. Aligning herself with an experienced, extremely knowledgeable, like-minded person as an assistant would be the best scenario. Tiffany joined Michelle Cottingham & TheHouseOfEmme at North&Co. in 2017.


A native to Arizona, Shannan has an enduring passion for all things Real Estate. It wasn’t long after she was hired as a receptionist at a large Brokerage in the mid 90’s, that she became their office manager. Her intelligence for systems and process organization, eye for accuracy and ability to implement structure and perfectly timed communication to tumultuous transactions caught the attention of a well-reputed sales team who brought her on board to coordinate their large volume of Real Estate Closings.

Growing stronger at oversight, compliance, and adaptation through the intense demands of a performance-based administrative role within a sales team Shannan was presented with an opportunity to move away from Real Estate transactions and into Appraisals at Phoenix Valuations. During her time at Phoenix, Valuations Shannan was responsible for scheduling, accounts payable, accounts receivable and office administration while she grew a broader and deeper knowledge base about the entire industry.

Today Shannan is credited with founding and leading a specialized team of transaction managers that serve high producing sales agents and teams at North&Co. including Michelle Cottingham & TheHouseOfEmme.